This Cookies Policy explains how Alysia Caring (Aspen Manor) Limited trading as Aspen Manor Care Home uses cookies and similar technologies on our website www.aspenmanorcarehome.co.uk. By using our website, you consent to the use of cookies as described in this policy.

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, improve functionality, and gather analytical data.

We use the following types of cookies:

• Strictly Necessary Cookies – These are essential for the website to function properly. They enable core features such as security, network management, and accessibility.

• Performance & Analytics Cookies – These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., pages visited, time spent on site).

• Functionality Cookies – These allow the website to remember choices you make (such as your language or region) and provide enhanced, more personal features.

• Third-Party Cookies – We may use third-party services (e.g., Google Analytics) that set their own cookies to collect data for analytics or advertising purposes. These cookies are subject to the privacy policies of those third parties.

We use cookies to:

• Ensure the website operates efficiently and securely.

• Understand how users interact with our site to improve content and navigation.

• Remember your preferences for future visits.

• Monitor the effectiveness of our communications and marketing.

You can control and manage cookies in your browser settings. Most browsers allow you to:

• View what cookies are stored.

• Delete cookies.

• Block cookies from specific sites.

• Block all cookies.

Please note that disabling cookies may affect the functionality of our website.

For more information on managing cookies, visit: https://ico.org.uk/your-data-matters/online/cookies/

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our practices. Please check this page periodically for updates.

If you have any questions about our use of cookies or this policy, please contact us on info@aspenmanorcarehome.co.uk

We monitor activity throughout our website using a third-party provider (Smooth Analytics) to improve our Digital Marketing using a Cookie. We track which sources are effective at helping visitors find our website and make calls to us. We use IP addresses, geo-location data, caller telephone number, and voice recordings.